First pass from passengers on Harmony of The Seas is that they wish they had taken a pass

Harmony of the Seas a Royal Caribbean's newest ship in 2016

Harmony of the Seas a Royal Caribbean’s newest ship in 2016

From The Telegraph

Overflowing urinals, uncovered drains and muddy carpets’ – Harmony of the Seas cruise liner is a ‘building site’, claim irate passengers

‘Overflowing urinals, uncovered drains and muddy carpets’ – Harmony of the Seas cruise liner is a ‘building site’, claim irate passengers

The world’s biggest cruise ship is a “construction site”, its first customers have claimed.

The £800 million Harmony of the Seas left Southampton for Rotterdam on a four-night trip on May 22 but customers have protested about ongoing work and closed attractions.

Furious customers have tweeted pictures of overflowing urinals, uncovered drains and muddy carpets.

Workmen add 'finishing touches'
Workmen add ‘finishing touches’ CREDIT: SOLENT NEWS & PHOTO AGENCY

Passenger David Mitchell, 73, from Lincoln, said his four night stay on the cruise ship was “a shambles”.

Retired Mr Mitchell, who paid around £1,000 for his ticket, told The Telegraph: “I am an ex-hotel manager so I really notice this kind of thing. It was totally chaotic – they were overwhelmed and underprepared.

View image on TwitterView image on Twitter

Urinals blocked and overflowing on our cruise to Rotterdam. Ship NOT ready but took our money

“There were workmen crawling all over and lots of the features and amenities were closed.

“There were queues at the bars, queues to get into the dining room and there were so many people lining up at guest services to complain they had to put up barriers.”

Rides closed on Harmony of the Seas
Rides closed on Harmony of the Seas CREDIT: SOLENT NEWS & PHOTO AGENCY

Another customer, Georgina Davie, from Southampton, told the BBC there was deafening drilling which went on through the night, near cabins where passengers were sleeping.

One Twitter user, going by the name Phillipa Pickford said: “Reported our broken toilet three times!!!! Please sort it. #harmonyoftheseas” and added: “What happened to the aqua show?! really looking forward to it. Such a shame #HarmonyoftheSeas”

Exposed drains on Harmony of the Seas
Exposed drains on Harmony of the Seas CREDIT: SOLENT NEWS & PHOTO AGENCY

Another said: “Urinals blocked and overflowing on our cruise to Rotterdam. Ship NOT ready but took our money”.

Around 6,000 passengers joined the ship’s first outing. It has 20 restaurants, 23 swimming pools and took more than two-and-a-half-years to construct.

Royal Caribbean Cruises admitted ‘final finishing touches’ were being made’ and added that the ‘early sailings’ were reflected in the ‘great value’ of the trips.    MORE

Facebooktwittergoogle_plusredditpinterestlinkedinmail
Tagged with: , , , ,

Leave a Reply

Your email address will not be published. Required fields are marked *

*

WordPress spam blocked by CleanTalk.